Overview

This website is operated by Ruby The Label. Throughout the site, the terms “we”, “us” and “our” refer to Ruby The Label. By accessing our website or purchasing from us (online, in-store, or at markets), you agree to be bound by these Terms of Service.

If you do not agree, you must not use our services.

 

Sales Channels

Ruby The Label sells products through:

• Our online store

• Selected retail stockists

• Pop-up markets and in-person events

These Terms apply to all purchases unless otherwise stated at the point of sale.

 

Products

Our products include imported fashion items and, from time to time, handmade accessories.

We make every effort to accurately display product colours and details; however, variations may occur due to lighting, photography, and screen settings.

We reserve the right to:

• Limit quantities

• Discontinue products

• Update product descriptions at any time

 

Pricing and Payments

All prices are listed in Australian Dollars (AUD) and are subject to change without notice.

We reserve the right to cancel or refuse any order, including in cases of:

• Pricing errors

• Suspected fraudulent activity

• Stock availability issues

 

Shipping

Shipping terms, timeframes, and costs are outlined in our Shipping Policy available on our website.

Once an order has been dispatched, Ruby The Label is not responsible for delays caused by postal or courier services.

 

Returns and Refunds

Returns and refunds are governed by our Returns Policy available on our website.

Nothing in these Terms excludes your rights under the Australian Consumer Law. You are entitled to a replacement, refund, or repair where required by law.

 

In-Store and Market Purchases

Purchases made in-store or at markets are subject to the same Returns Policy unless otherwise stated at the time of purchase.

We encourage customers to carefully inspect items before purchase, as change-of-mind returns may not be accepted for in-person sales.

 

Intellectual Property

All content on this website; including branding, images, product names, logos, and designs, is the property of Ruby The Label.

You must not reproduce, distribute, or use any content without prior written permission.

 

User Conduct

You agree not to:

• Use the website for unlawful purposes

• Interfere with website security or functionality

• Submit false or misleading information

 

Limitation of Liability

To the fullest extent permitted by law, Ruby The Label is not liable for any indirect, incidental, or consequential damages arising from:

• Use of our website

• Purchase or use of our products

 

Indemnity

You agree to indemnify and hold harmless Ruby The Label from any claims, damages, or expenses arising from your breach of these Terms.

 

Privacy

Your personal information is handled in accordance with our Privacy Policy available on our website.

 

Changes to Terms

We reserve the right to update these Terms at any time. Changes take effect immediately upon being published on our website.

 

Governing Law

These Terms are governed by the laws of Victoria, Australia.

 

Contact Us

If you have any questions about these terms, please contact us at:
Email: admin@rubythelabel.co