Privacy Policy
At Ruby The Label, your privacy is important to us. This policy explains what personal information we collect, how we use it, and who we share it with when you visit our website or make a purchase.
What We Collect and Why
Device Information
We collect info like your browser type, IP address, time zone, cookies, pages you visit, search terms, and how you use the site.
Why: To make sure the site works properly and to help us understand how people use it/the demographic it is attracting.
How: Automatically through cookies and other tracking tools.
Shared with: Our website provider, Wix.
Order Information
We collect your name, address, payment details, email, and phone number when you place an order.
Why: To process your order, take payment, ship your items, send order updates, and contact you if needed.
How: You provide this information when you buy something/check out.
Shared with: Wix
Customer Support Information
We collect any information that you give us when you contact us for help.
Why: To assist you and respond to your questions.
How: You provide it directly.
How We Use Your Information
We use your information to:
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Sell and deliver our products
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Process payments
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Communicate with you
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Share updates and offers (based on your preferences)
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Improve our website
We work with trusted partners like Wix to provide these services.
Cookies
Cookies are small files saved to your device when you visit our site. They help remember your preferences and make the site work better for you. Some cookies help with things like logins, others help us understand how people use the site.
Keeping Your Information
We keep your order information unless you ask us to delete it. You can contact us anytime if you want your information removed.
Changes to This Policy
We may update this policy from time to time to reflect any changes in how we work or due to legal reasons.
Questions
If you have any questions or concerns about how we handle your personal information, please contact us using the details below.